This is named the era of traveler-centricity and with the growth of the new era of personalized travel; it’s resulting in research and development of a plethora of new so-called smart services. The command-and-control perspectives of travel have changed a lot from the past and the focus has shifted more on the traveler and the productivity of every excursion. It is now essential to maintain the travelers have the best return on investment on every trip. New generations of young workers and supervisors, who were growing up and living in a digital era, are moving up the ranks as travelers. It is now essential to comprehend the need for increased flexibility acknowledging that the workers who travel on corporate excursions also think about a proportion of the trip for a leisure outlet.
With increasing globalization and an increase in businesses sending their employees abroad to network and connect with their overseas prospects/customers/suppliers, corporate travel is an extremely profitable tourism segment. Before we discuss how tourism companies can better cater to business travelers, let’s look at why they would rather use specialized corporate agencies over conventional agents Why do businesses use Corporate Travel Agencies? This could be the most elementary question for a travel agency as to why they have to utilize agencies specializing in corporate travel when there are loads of normal travel agents in the marketplace. Here’s the significance of corporate travel agencies that have online systems that allow business travelers access to their destination.
The following information is at the hands of the CTAs:- Full business itinerary details up-to-date monitoring details of flights (including delays or rescheduling) transparent Facts about additional costs like luggage fees or in-flight fees travel alarms, if any, at the destined area up-to-date and complete Facts regarding the visa procurement policies and identification needed currency requirement and conversion rates What do corporate customers expect from Corporate Travel Agencies? Negotiated Fares The Corporate Agencies often have tie-ups with hotels, car rentals, flights, etc. giving them access to lower fares that may be used only by the frequent business travelers. Discounted prices aren’t the only benefit though as they also provide flight updates, room upgrades, and VIP check-in lines as needed.
In-depth information about the travel industry Business travel agents have access to a lot of travel resources and most of all, fast than any other leisure travel agent. Additional information helps to create the business trips comfortable and convenient. Changes in Itinerary Once an airline ticket should get rescheduled or canceled, odds are the airline or the online service provider will bill lofty fees. When booking using a corporate travel agent, the majority of the times schedule changes can be achieved at minimal or zero added charges. Viable emergency connections It’s necessary for the business travelers to get to the proper person at needing trouble. Business travel agents have the expertise and professionalism to ease the pressure for both the traveler and the corporation. What you want to think about as corporate travel raises? Business Travel Barometer reported that corporate travel is seeing accelerated growth.
But when poorly managed, it might be no more advantage to businesses and may, in fact, become a burden. There are some elements that the corporations and CTAs must consider to get the most out of the time spent traveling. Adopting a travel policy The corporate must specify a travel policy that’s applicable to and respected by travelers at all levels. This coverage should be used to establish the criteria which will help to monitor the progress of business travel. It is going to eventually help to reduce the costs of the whole package. Don’t restrict the traveler’s freedom The management is responsible for budgeting the travel policy that helps to improve price management however, it’s also critical to provide a level of autonomy to the traveler. The policy ought to be flexible enough to enable the worker to adapt the trip in accordance with the circumstance.
Traveler’s security should be a major concern Business travelers will need to have security set up. The business needs to stick with its definition of criteria to ensure the worker’s integrity. Automation and mobility To optimize time and facilitate the processes, the management of management platforms should have automatic procedures. This implies that they should adopt mobile solutions where search options, travel alarms, ticket reservations, etc. can be retrieved quickly, easily and on the go. Corporate Travel Trends in 2016 Business travel styles tend to change regularly. 2016 has also been no different and the travel management companies (TMCs) and corporate travel agencies (CTAs) are very focused to give steady if not powerful axis all over. An increasing MICE sector, investments in cellular and big data, and improved focus on the obligation of care are a few of their areas of attention.
Rising prices The consolidated buzzword among international suppliers, airfares, hotel rates, etc. is the rising fares. It’s sometimes the transfer of the providers to create discounts that promote travel if there is a strong decrease in demand. A positive 2016 world market has been bringing a rise in air fares of a couple of percentage points, resorts are expected to see 4%-6% increase in average international prices and the competition will remain moderate in the automobile rental providers. Duty of care Risk management is one of the significant points of emphasis for corporations. Corporate clients are permitting new policies and advanced technologies to track employees’ locations in the event of an emergency, particularly when they’re traveling to overseas destinations. As an example, Concur Risk Messaging helps to recognize the travelers moving around in the world and alerts them with alternate travel arrangements as and if required.